Policies
Privacy policy
How TegoTrend handles information when you visit our website, ask a question or order a service.
Last updated: 26 October 2026
Who this policy covers
TegoTrend is responsible for the business information handling described here. This policy covers tegotrend.com, www.tegotrend.com and tech.tegotrend.com, and enquiries and service orders made through them. Our contact and registration details appear below.
Information we receive
- Enquiries: your name, email, company if provided, selected service and message, plus information you give us by phone or email.
- Service orders: your agreed requirements, billing details, invoices, correspondence, delivery records and support requests.
- Payments: payment status, amount, currency and transaction references supplied through an authorised payment provider. Do not send full card numbers or security codes to our team.
- Website logs: the hosting provider records technical details such as IP address, requested page, browser information and time of access to operate and protect the website.
How we use it
We use the information to answer requests, prepare a proposal, deliver and support agreed services, manage invoices and refunds, prevent misuse, and meet applicable legal obligations. We request only the access needed for a project. Do not include passwords or sensitive records in the public contact form; project access is arranged separately when required.
Where consent is required, we ask for it. We do not sell personal information or use an enquiry as permission to send unrelated promotional messages.
Cookies and browser storage
The website itself does not set advertising or analytics cookies and has no embedded marketing trackers. Fonts and images are served by our website. Your light or dark theme choice is stored locally in your browser; you can clear it through browser settings. A separate payment page or external service may have its own privacy and cookie information.
Service providers and sharing
Namecheap provides website hosting. Web3Forms delivers submitted contact-form details to our team's email inbox. Email providers, approved payment providers and project tools process information needed for their respective functions. We may disclose information when required by law or to address fraud and protect legal rights.
Some providers may process information outside Egypt. Where applicable, we use contractual and other safeguards required for the relevant processing. We do not make your project information public as part of delivering a service unless you authorise publication.
Retention and protection
We keep enquiry and project information for as long as necessary to manage the relationship and support the service. Transaction and accounting records may be kept for the periods required by Egyptian law. Information no longer needed is deleted or anonymised where practical, subject to legal requirements and backup retention. We use appropriate access controls and secure connections; no online system can guarantee absolute security.
Your requests
Contact support@tegotrend.com to ask about access, correction or deletion of your personal information, or to withdraw consent where processing relies on it. We may ask for proportionate identity verification. We acknowledge requests within two business days and respond within the applicable legal period. Some records must be retained to meet a legal obligation or resolve an existing dispute.
Updates
We update this page when our practices change. The date above identifies the current version. Material changes affecting an existing service are communicated where required.
Business and contact details
TegoTrend
Tax number: 763-502-901
Business licence: 38777
Email: support@tegotrend.com
Phone: +201010509839