Policies
Terms of service
The conditions for using this website and ordering technology services from TegoTrend.
Last updated: 26 October 2026
About TegoTrend
TegoTrend supplies technology consultations, website and application development, and server maintenance. These terms cover tegotrend.com, www.tegotrend.com and tech.tegotrend.com. TegoTrend's business address, tax number, licence number and contact details appear below.
Requests and confirmed orders
Browsing, sending an enquiry or requesting a package does not create a paid order. Before payment, we provide a written proposal or order confirmation identifying the service, deliverables, exclusions, total in EGP, schedule and applicable policies. Check the details and ask for corrections before accepting. Your acceptance and agreed payment confirm the order; we send a record you can retain. Any legally required opportunity to correct or withdraw from an order remains available.
Prices, taxes and payment
Website package prices are in Egyptian pounds (EGP) and include applicable taxes for the stated scope. A price marked “from” is a starting amount; your written proposal gives the final total. No extra service charge or third-party purchase is added without your agreement. Confirmed orders retain their agreed price even if the public catalogue later changes.
Consultations and audits are paid on confirmation. The standard website payment schedule is 50% before work starts and 50% at approved handover. Application milestones and payment dates are stated in the proposal. Monthly maintenance is paid in advance for the agreed period. Recurring billing requires your express agreement; otherwise each renewal is separately confirmed.
Use only the payment instructions supplied with your confirmed invoice. Any card payment is entered on the authorised provider's secure payment page. This website does not collect card details, and our team will not ask for a card security code or account password by email or phone. A payment receipt identifies the amount and order reference.
Scope and responsibilities
We provide the services in your written scope with reasonable care and skill. You provide accurate requirements, content you are authorised to use, timely approvals and properly authorised project access. A change in features, integrations, languages or third-party services is assessed and agreed in writing before additional work begins. You must not request unlawful activity or access to systems you are not authorised to use.
Delivery and support
The service delivery policy explains delivery methods, business days, expected timeframes and handover. Your proposal fixes the dates for your order. Included fixes address defects in the agreed delivered scope; they do not include new features. Third-party hosting, software subscriptions and app store review are subject to those providers' terms.
Cancellations, refunds and service issues
The cancellation policy and refund policy form part of the order conditions. If a service is defective, missing or does not match its description, contact us to arrange the appropriate correction, re-performance or refund. No term on this website excludes mandatory withdrawal, warranty or consumer protection rights.
Ownership and confidential information
You retain ownership of the materials you supply. The proposal defines ownership and handover of custom deliverables after the agreed payments. Third-party and open-source components remain subject to their own licences. We protect confidential project information and use it only to deliver and support the service, except where disclosure is authorised or required by law. Personal information is handled under the privacy policy.
Website use and responsibility
You may browse and share links to this website. You may not disrupt it, attempt unauthorised access or misuse its forms. We aim to keep the information accurate and available, but interruptions and errors can occur. We do not exclude responsibility where exclusion is prohibited by law, including liability that cannot lawfully be limited.
Complaints and applicable law
Send complaints to support@tegotrend.com or call +201010509839, quoting your order reference. We acknowledge complaints within two business days and work with you toward a written resolution. These terms are governed by Egyptian law. You retain the right to refer a complaint to the Egyptian Consumer Protection Agency or an appropriate court or authority.
Changes to these terms
The current version is dated above. Changes apply to future orders and do not replace the terms of an existing confirmed order without your agreement or a legal requirement.
Business and contact details
TegoTrend
Tax number: 763-502-901
Business licence: 38777
Email: support@tegotrend.com
Phone: +201010509839